Ensure you are not using a USB hub or extension cable. Plug the cable directly into a motherboard port on the back of the PC tower. A Critical Final Warning: Physical Maintenance
If you are tech-savvy, open the printer casing, remove the foam pads, wash them thoroughly in warm water, let them dry completely for 24 hours, and reinstall them. canon service tool v.4718
The printer's LED should turn green and remain steady (not blinking). The printer is now in Service Mode. Step 2: Running the Tool Ensure you are not using a USB hub or extension cable
While holding , press and hold the Power button. Do not release either button. The printer's LED should turn green and remain
When using the tool, you will typically "make" (print) these specific documents to verify your work:
Newer models allow you to set the waste ink counter to 120%, 150%, or 200%—effectively buying you more time before the next lockout.
Typically, when a Canon printer reaches the end of its designed waste ink pad capacity, it becomes "locked" and displays an error code like 5B00 , 5B02 , 5B04 , 5B14 , 1701 , or 1702 to prevent any further printing. This safety mechanism is intended to prompt a service center visit. The Service Tool v.4718 is one of the utilities used by technicians in the field to bypass this lock by resetting the internal counter, allowing the printer to continue functioning.